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Tracking - Help

How do I recieve my tracking ID?

We will email or text you the tracking ID for your items shortly after we collect them.
Contact us if you haven't received yours.

My tracking ID isn't working. What's wrong?

Please use the link you received by text or email.
If the link isn't working please contact us.

My item hasn't been updated in a while. What's taking so long?

This may be due to the delivery address, with remote regions such as Visayas and Mindanao usually taking 1-2 two weeks longer.